For more information about how to use the Windows Firewall feature
to let programs accept connections, click the following article numbers to view the articles in the Microsoft Knowledge Base:
For programs that exhibit issues on 64-bit-based
computers that support the No Execute (NX) technology, the new Data Execution
Prevention feature that is included with Windows XP SP2 may be preventing the
programs from running correctly.
For more information about how to use the
Data Execution Prevention feature, click the following article number to view the article in the Microsoft Knowledge Base:
The following table lists programs that
are known to experience a loss of functionality when they run on a Windows XP
SP2-based computer.
| Program name | Program version | Program vendor | Processor type | Web site | Issue or symptom |
| AOL Toolbar | 1.13.2 | AOL | 32-bit
and 64-bit (NX) | http://www.aol.com | The
Information Bar blocks access to the tool's edit boxes. |
| PhotoShop CS | 8.0 | Adobe | 64-bit (NX)
| http://www.adobe.com/products/photoshop/main.html |
Program installs, but will not start. |
| BlackICE | 3.6 crj | Internet Security
Systems | 64-bit (NX) | http://www.iss.net | When you use
this program, you may receive a Stop error that causes the program to quit.
|
| BootSkin | All | Stardock | 32-bit
and 64-bit (NX) | http://www.stardock.com |
When you restart your computer during the Windows XP SP2 Setup program, a Stop
error occurs. For more information, see the following Microsoft Knowledge Base
article:
http://support.microsoft.com/default.aspx?scid=kb;[ln];873159.
|
| Command Antivirus | 4.9 | Authentium
| 32-bit and 64-bit (NX) | http://www.authentium.com |
This program does not start. |
| Encyclopedia Britannica 2000 Deluxe | 1 |
Encyclopedia Britannica | 32-bit and 64-bit (NX) | http://www.britannica.com |
Java rendering does not function after you install this program. |
| eTrust EZ Armor | 1 | Computer Associates
| 64-bit (NX) | http://www.ca.com | The EZ Firewall
part of this program generates a Stop error during installation. |
| Freedom Force | 1 | Electronic Arts
| 32-bit and 64-bit (NX) | http://www.ea.com | When you start
the program, a message appears that points you to the following EA Web site:
http://techsupport.ea.com. |
| Kaspersky Anti-Virus (German) | 4.5 and 5.0
| Kaspersky Labs | 64-bit (NX) | http://www.kaspersky.com |
Real-Time scanning does not work in version 4.5 or 5.0. The vendor's Web site
has available product updates that are designed to address this issue. |
| Live Motion | 1 | Adobe | 32-bit and
64-bit (NX) | http://www.adobe.com | This
program displays various errors that prevent typical operation. |
| MapSend DirectRoute | 1.0 | Magellan
| 32-bit and 64-bit (NX) | http://www.magellangps.com |
When you start the program, a message appears that points you to the following
Web site: http://www.magellangps.com/en/support. |
| MPEGcraft DVD | All | Canopus |
32-bit and 64-bit (NX) | | When you try to save an
MPEG file, you receive a "Failed to Edit" error, and the file cannot be saved.
|
| NBA LIVE 2000 | 1 | Electronic Arts
| 32-bit and 64-bit (NX) | http://www.ea.com | This program
does not start in certain systems. |
| NOD32 for Microsoft Windows | 2.000.11 |
Eset | 64-bit (NX) | http://www.eset.com | When this
program is started on an AMD64-based computer, all network connectivity is
lost. To resolve this issue, upgrade to NOD32 version 2.12.2 or higher. |
| Norman Personal Firewall | 1.4 | Norman
| 32-bit and 64-bit (NX) | http://www.norman.com | Norman
Personal Firewall Assistant will not start. |
| Norman Personal Firewall | 1.4 | Norman
| 64-bit (NX) | | After this program installs
and restarts, the desktop does not load correctly |
| Norton AntiVirus | 2003 | Symantec |
32-bit and 64-bit (NX) | http://www.symantec.com | At
system startup, Scheduled Tasks in Norton AntiVirus 2003 does not automatically
scan. |
| Norton SystemWorks 2003 - GoBack Personal Edition |
2003 | Symantec | 64-bit (NX) | http://www.symantec.com | If
you install this program, you receive the "DRIVER_OR_IRQ_NOT_EQUAL" error every
time your computer starts. |
| Norton SystemWorks 2004 - GoBack32 | 2004 |
Symantec | 64-bit (NX) | http://www.symantec.com | If
you install this program, you receive the "DRIVER_OR_IRQ_NOT_EQUAL" error every
time your computer starts. |
| OmniPage Pro | 11 | ScanSoft |
32-bit and 64-bit (NX) | http://www.nuance.com |
When you remove this program, the uninstall program does not finish. |
| Outpost Firewall | 2.1 | Agnitum |
32-bit and 64-bit (NX) | http://www.agnitum.com |
When you run this program, you may receive a Stop error and have to restart
your computer. |
| PaperPort Deluxe | 8 | ScanSoft |
32-bit and 64-bit (NX) | http://www.nuance.com |
Setup or uninstall programs do not finish. |
| Pinnacle Studio | 9 | Pinnacle
Systems | 64-bit (NX) | http://www.pinnaclesys.com |
If you install this program, you receive a "Data Execution Prevention" error
whenever an MPEG file is accessed. |
| Rational ClearCase | 2003 | IBM |
32-bit and 64-bit (NX) | http://www.ibm.com | When you
restart your computer during the Windows XP SP2 Setup program, a Stop error
occurs. |
| Roboword Pro (Japanese) | 6 | TechnoCraft
| 32-bit and 64-bit (NX) | http://www.technocraft.co.jp/english/pagehelp.html |
When you use the Search Station tool, this program closes prematurely. |
| Semagic | 1.3.9.6 | Live Journal |
32-bit and 64-bit (NX) | http://www.livejournal.com |
This program quits after you enter logon information. |
| Style XP | 2 | TGTSoft | 32-bit and
64-bit (NX) | http://www.tgtsoft.com | An
updated version of this program can be found on the TGTSoft Web site. |
| Virtual PC | 2004 | Microsoft |
32-bit | http://www.microsoft.com | When
you run a Windows XP SP2-based virtual machine, it will perform slowly compared
to a Windows XP SP1-based virtual machine. |
| VirusSecurity 2004 (Japanese) | 2004 |
Sourcenext | 32-bit and 64-bit (NX) | http://www.sourcenext.com |
Real Time Monitor does not start. |
| Window-Eyes Professional | 4.2 | GW Micro
| 32-bit and 64-bit (NX) | http://www.gwmicro.com |
Multiple error messages occur during program installation. Visit the GW Micro
Web site for information about an upgraded version of the program. |
| WinRoute Pro | 4.25 | Kerio | 32-bit
and 64-bit (NX) | http://www.kerio.com | When you
start this program, a message appears that points you to the following Web
site: http://www.kerio.com. |
| WordPerfect Office | 11 | Corel |
32-bit and 64-bit (NX) | http://www.corel.com |
WordPerfect Office Update cannot update the program. Users may download
WordPerfect Office 11 Service Pack 2 to correct this issue. For more
information, visit the following Corel Web site:
http://www.corel.com/support.
|
| ZoneAlarm | 3.7 | Zone Labs | 64-bit
(NX) | http://www.zonelabs.com | If
you install this program, you receive a "PAGE_FAULT_IN_NONPAGED_AREA" error
every time your computer starts. |
| ZoneAlarm | 4 | Zone Labs | 64-bit
(NX) | http://www.zonelabs.com | If
you install this program, you receive a Stop error every time your computer
starts. |
| ZoneAlarm | 4.5x | Zone Labs |
64-bit (NX) | http://www.zonelabs.com |
This program does not install. If you try to install it, you receive an "8e"
Stop error every time your computer starts. |
| ZoneAlarm | 5.0.590 | Zone Labs |
32-bit and 64-bit (NX) | http://www.zonelabs.com |
When you try to remove ZoneAlarm, you receive a Stop error message or your
computer restarts before the uninstall program finishes. |