Member server takes 20 minutes or more to log on to the domain in Windows Server 2003 (884054)

Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

CAUSE

This problem occurs because two or more computers have the same registry value in the GUID entry. The GUID entry is located in the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters

Important This problem is typically caused by computers that are set up by using the Sysprep tool.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   16-Sep-2004  16:18  5.2.3790.211       90,624  Srvsvc.dll

Windows Server 2003, 64-bit edition

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   16-Sep-2004  17:20  5.2.3790.211      192,000  Srvsvc.dll

WORKAROUND

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To work around this problem, follow these steps:

Click Start, click Run, type regedit, and then click OK.
Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters
In the right pane, right-click Guid, and then click Delete.
Click Yes, and then quit Registry Editor.
Restart your computer. The GUID entry and value will be re-created when the Windows Server 2003-based computer restarts.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

812599 Opportunistic locking may not be granted if Windows is installed by using Sysprep

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates