You cannot view the clip art or the media clip properties on the Clip Art on Office Online Web site (883972)



The information in this article applies to:

  • Microsoft Office 2003, All Editions
  • Microsoft Windows XP Professional Service Pack 2 (SP2)
  • Microsoft Windows XP Home Edition Service Pack 2 (SP2)

SYMPTOMS

You cannot view the clip art or the media clip properties on the Clip Art on Office Online Web site.

CAUSE

This behavior may occur because of the pop-up blocker that is installed with Microsoft Windows XP Service Pack 2 (SP2) or because of a third-party pop-up blocker that is installed on your computer.

WORKAROUND

To work around this behavior, use one of the following methods that is appropriate for your situation.

Method 1: Configure the pop-up blocker that is installed with Windows XP SP2

If you are using the pop-up blocker that is installed with Windows XP SP2, configure the pop-up blocker to allow for pop-ups from the Clip Art on Office Online Web site.

To do this, follow these steps:
  1. Start Microsoft Internet Explorer.
  2. On the Tools menu, point to Pop-up Blocker, and then click Pop-up Blocker Settings.
  3. In the Address of Web site to allow box, type http://office.microsoft.com, and then click Add.
  4. Click Close to close the Pop-up Blocker Settings dialog box.
Note The pop-up blocker feature is turned on by default in Windows XP SP2.

For additional information about how to configure pop-up blocker in Windows XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:

843016 How to configure the Pop-up Blocker in Internet Explorer

Method 2: Configure the third-party pop-up blocker

If you are using a third-party pop-up blocker, configure the pop-up blocker program to allow for pop-ups from the Clip Art on Office Online Web site.

For more information about how to configure the third-party pop-up blocker, see the documentation for your pop-up blocker program.

Modification Type:MajorLast Reviewed:8/26/2004
Keywords:kbclip kbtshoot kbprb KB883972 kbAudEndUser