MORE INFORMATION
Service pack information
This problem was first corrected in Microsoft Office SharePoint Portal Server 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for SharePoint Portal Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889380 How to obtain the latest service pack for SharePoint Portal Server 2003
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office SharePoint Portal Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
The following list contains prerequisites for the hotfix package:
- This hotfix is a post-Office SharePoint Portal Server 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have SharePoint Portal Server 2003 SP1 installed.
For additional information about SharePoint Portal Server 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
841883
Description of SharePoint Portal Server 2003 Service Pack 1
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create or modify any registry keys to activate any hotfixes that this package contains.
Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
Download information.
Date Time Version Size File name
------------------------------------------------------------------------------
17-Sep-2004 16:51 6.0.2800.1168 3,813,376 Sps2003-kb883919-server-glb.exe
Microsoft Windows Installer .msp file information.
Date Time Version Size File name
--------------------------------------------------------------
23-Jun-2004 23:55 13,032 Profupdate.sql
30-Aug-2004 21:08 4,127,232 Spsv2hot1-gbl.msp
After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table:
Date Time Version Size File name
--------------------------------------------------------------
30-Aug-2004 20:56 11.0.6715.1 523,464 Mssph_dll
30-Aug-2004 20:57 11.0.6715.1 2,270,920 Mssrch_dll
30-Aug-2004 20:58 11.0.6715.1 121,552 Nlhtml_dll
30-Aug-2004 20:58 11.0.6715.1 13,512 Pkmnpw.dll
30-Aug-2004 20:59 11.0.6715.1 4,614,904 Portal.dll
30-Aug-2004 21:00 285,796 Profile.sql
30-Aug-2004 21:01 219,556 Profilup.sql
30-Aug-2004 21:02 11.0.6715.1 13,312 Putildm.dll
30-Aug-2004 21:02 11.0.6715.1 8,192 Spsutil.dll
30-Aug-2004 21:03 11.0.6715.1 59,392 Ssocli.dll
30-Aug-2004 21:04 11.0.6715.1 56,080 Ssoom.dll
30-Aug-2004 21:06 11.0.6715.1 340,168 Ssosrv.exe
Additional notes:
- For additional information about how to install this hotfix, see the SQLUpdateReadme.txt file that is included in the hotfix package.
Installation Instructions
The following are the two parts to the installation of this hotfix:
- The SharePoint Portal Server 2003 update
- The Microsoft SQL Server Stored Procedure update
The SharePoint Portal Server 2003 update
This part of the hotfix prevents the problems that are discussed in this article. To update SharePoint Portal Server 2003, follow these steps:
- Run the self-extracting package, and then extract the files to the folder that you specify.
- Double-click the SPS2003-KB883919-Server-GLB.EXE file to start the installation.
- If you are prompted to insert your original Microsoft Office SharePoint Portal Server 2003 CD, insert it, and then click OK.
- Follow the steps that are on the screen to install the update.
The Microsoft SQL Server Stored Procedure update
This part of the hotfix will make sure that your SharePoint Portal Server 2003 has the fix described in KB873326 applied to each of your existing portal sites. You must run these steps on each existing portal site. To do this, follow these steps:
- Run the self-extracting package, and then extract the files to the folder that you specify.
- For the SQL query file Profupdate.SQL that is extracted to the temporary folder that you indicated in step 1, follow these steps.
If you are using Microsoft SQL Server as the back end for SharePoint Portal Server 2003, follow these steps:- Start SQL Query Analyzer, and then connect to the instance of SQL Server specified in your configuration.
- In the database box, select the <portal_name>1_PROF database
where <portal_name> is the name of the existing portal.
- On the File menu, click Open, locate the Profupdate.SQL file that is located in the
temporary folder that you specified in step 1, and then click Open.
- On the Query menu, click Execute.
- When the query has finished running, on the File menu, click Exit.
If you are using Microsoft MSDE as the back end for SharePoint Portal Server 2003, follow these steps:- Click Start, and then click Run.
- In the Open box, type cmd, and then click OK.
- At the command prompt, type osql -S <machineName>\SHAREPOINTPORTAL -d <portal_name>1_PROF -n -E -i <temporary_folder_path>\Profupdate.SQL where <machineName> is the computer name and <temporary_folder_path> is the temporary folder specified in step 1.
- When the query has finished running, at the command prompt, type exit, and then press ENTER.