MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
The following list contains prerequisites for the hotfix package:
- The optimized version of this hotfix is a post-Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.
For additional information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:842532 Description of Office 2003 Service Pack 1
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed.
However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
back to the topRestart information
You do not have to restart your computer after you apply this hotfix.
back to the topHotfix replacement information
This hotfix is not replaced by any later hotfix.
back to the topRegistry information
You do not have to create or modify any registry keys to activate any hotfixes that this package contains.
back to the topHotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Download information.
Date Time Version Size File name
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14-Sep-2004 20:41 5.0.2919.6304 9,085,472 Office2003-kb883915-enu.exe
Microsoft Windows Installer .msp file information.
Date Time Size File name
-----------------------------------------------------------------------
09-Sep-2004 03:58 8,689,152 Outlookff.msp (full-file/administrative)
08-Sep-2004 23:52 3,446,272 Outlookop.msp (optimized)
Date Time Size File name
-----------------------------------------------------------------------
09-Sep-2004 21:22 3,659,776 Olkintlff.msp (full-file/administrative)
09-Sep-2004 21:13 387,072 Olkintlop.msp (optimized)
After the hotfix is installed, the English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table:
Date Time Version Size File name
--------------------------------------------------------
28-Apr-2004 05:10 11.0.6353.0 196,296 Outlook.exe
22-Apr-2004 17:29 6.5.6980.84 733,888 Cdo.dll
24-Jun-2004 04:08 11.0.6361.0 116,424 Contab32.dll
26-Aug-2004 23:48 11.0.6402.0 76,488 Dlgsetp.dll
26-Aug-2004 23:47 11.0.6402.0 31,944 Dumpster.dll
26-Aug-2004 23:48 11.0.6402.0 106,696 Emablt32.dll
26-Aug-2004 23:48 11.0.6402.0 214,728 Emsabp32.dll
26-Aug-2004 23:48 11.0.6402.0 702,664 Emsmdb32.dll
26-Aug-2004 23:48 11.0.6402.0 131,784 Emsui32.dll
26-Aug-2004 23:48 11.0.6402.0 132,296 Envelope.dll
26-Aug-2004 23:48 11.0.6402.0 345,800 Exsec32.dll
26-Aug-2004 23:48 11.0.6402.0 122,056 Impmail.dll
18-May-2004 23:54 11.0.6355.0 778,944 Mapir.dll
18-May-2004 23:53 11.0.6355.0 30,408 Mlshext.dll
04-Sep-2004 04:02 11.0.6403.0 1,356,488 Msmapi32.dll
26-Aug-2004 23:48 11.0.6402.0 715,976 Mspst32.dll
27-Aug-2004 00:00 11.0.6402.0 158,912 Oladd.fae
26-Aug-2004 23:57 11.0.6402.0 152,256 Olappt.fae
26-Aug-2004 23:57 11.0.6402.0 117,952 Oljrnl.fae
26-Aug-2004 23:57 11.0.6402.0 113,344 Olmail.fae
26-Aug-2004 23:57 11.0.6402.0 104,640 Olnote.fae
27-Aug-2004 00:01 11.0.6402.0 146,624 Oltask.fae
26-Aug-2004 23:48 11.0.6402.0 653,504 Outex.dll
04-Sep-2004 04:03 11.0.6403.0 7,573,704 Outllib.dll
23-Mar-2004 01:50 11.0.6255.0 3,057,864 Outllibr.dll
26-Aug-2004 23:48 11.0.6402.0 140,480 Outlph.dll
26-Aug-2004 23:47 11.0.6402.0 44,744 Outlvbs.dll
11-Mar-2004 21:02 11.0.6254.0 279,240 Pstprx32.dll
11-Mar-2004 21:01 11.0.6254.0 74,936 Rm.dll
27-Aug-2004 00:01 11.0.6402.0 100,552 Transmgr.dll
Additional notes:
- When you install this hotfix, install both of the optimized MSP
files or both of the full-file MSP files. For example, to install the
optimized (client) versions of the hotfix, install both the
Outlookop.msp file and the Olkintlop.msp file.
- For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
- For additional information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:
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