A meeting is removed from your Outlook calendar after you delete a previously-accepted meeting update request in Exchange 2000 Server or in Exchange Server 2003 (883672)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange 2000 Server
  • Microsoft Exchange 2000 Enterprise Server

SYMPTOMS

In Microsoft Exchange 2000 Server and in Microsoft Exchange Server 2003, when you use Collaborative Data Objects (CDO) to programmatically accept and respond to a meeting request update, that update is processed correctly. However, if you do not programmatically remove the meeting request after you respond to it, you experience the following symptoms:
  • If you start Microsoft Outlook, the meeting request update appears with a "Please respond" status.
  • If you delete this meeting request update from Outlook, the corresponding Calendar item is also deleted.
You expect the meeting request update to appear in Outlook with an "Accepted" status. Additionally, if you delete the previously-accepted meeting request update by using Outlook, you do not expect the meeting to be removed from your Outlook calendar.

RESOLUTION

Hotfix information

Exchange Server 2003

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.PrerequisitesBecause of file dependencies, this hotfix requires Microsoft Exchange Server 2003 Server Service Pack 1 (SP1).

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirementYou do not have to restart your computer after you install this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File information The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------
   26-Oct-2004  19:43  6.5.7232.46       708,096  Cdo.dll

Exchange 2000 Server

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.PrerequisitesBecause of file dependencies, this hotfix requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

Restart requirementYou do not have to restart your computer after you install this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File information The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version     Size     File name
   ---------------------------------------------------
   31-Aug-2004  08:37  6.0.6617.3  716,800  Cdo.dll        
   31-Aug-2004  08:35  6.0.6617.3  745,472  Mapi32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbQFE kbHotfixServer kbfix kbExchange2000preSP4fix kbbug KB883672 kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.