RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
885643 How to obtain the latest Systems Management Server 2003 service pack
Hotfix Information
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are
required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement
information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.SMS 2003 with Service Pack 1 (build 3174)
Date Time Version Size File name
--------------------------------------------------------------
22-Oct-2004 23:44 2.50.3174.1101 385,768 Sms2003-sp1-kb883496-x86-enu.exe
20-Oct-2004 06:05 2.50.3174.1101 147,456 Inboxmgr.dll
SMS 2003 without a service pack (build 2726)
Date Time Version Size File name
--------------------------------------------------------------
08-Oct-2004 20:14 2.50.2726.152 385,256 Sms2003-rtm-kb883496-x86-enu.exe
25-Dec-2003 11:20 2.50.2726.152 147,456 Inboxmgr.dll
Installation instructions
To apply this hotfix before you install a new primary site, you must follow these steps:
- Create a folder that can be accessed by server computers on your network.
- Copy the files from the SMS 2003 source CD to the new folder.
- Copy the Inboxmgr.dll file from the hotfix to the new folder\SMSSETUP\BIN\I386 folder, where new folder is the folder that you created in step 1.
- Create the No_SMS_on_drive.sms file on the drive or drives where you do not want SMS 2003 to be installed.
- Run the Setup.exe file from the new folder to install the new primary site.