The Microsoft Exchange Server 2003 Active Directory Connector cannot replicate a Microsoft Windows NT user account that is associated with an Exchange Server 5.5 mailbox to Microsoft Windows Server 2003 Active Directory (875543)



The information in this article applies to:

  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition

SYMPTOMS

The Microsoft Exchange Server 2003 Active Directory Connector cannot replicate a Microsoft Windows NT user account that is associated with a Microsoft Exchange Server 5.5 mailbox to Microsoft Windows Server 2003 Active Directory. Additionally, the following event is logged in the application event log on the Exchange 2003 computer that is running Active Directory Connector:Event Type: Error
Event Source: MSADC
Event Category: LDAP Operations
Event ID: 8270
Description: LDAP returned the error [error 34] UNAVAILABLE dn: cn=user name,OU=ou name,DC=domain name,DC=domain suffix changetype: operation type mailnickname:alias givenname:first name mapirecipient:TRUE displayname:user full name autoreplymessage:/ whencreated:20021009232947Z sn:last name proxyAddresses: Address showInAddressBook:CN=Default global address list,CN=All global address lists,CN=Address Lists Cont... dLMemDefault:1 ReplicationSignature:AE1F9E5BC849154CB0F67E9C9D95F46E ReplicatedObjectVersion:0 msExchADCGlobalNames:EX5:cn=alias,cn=Recipients,ou=ou name,o=organization name:organizationalperson$person$top00... : forest:o=ENZA0000000020A61BF67978C201 - (Connection Agreement 'site 1 to site 2' #1552)

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
The original release version of Exchange Server 2003
    Date         Time   Version            Size    File name
   --------------------------------------------------------------
   16-Sep-2004  19:40  6.5.6981.1        683,008  Adc.exe          

Microsoft Exchange Server 2003 Service Pack 1 (SP1)
     Date         Time   Version            Size    File name
   --------------------------------------------------------------
   12-Oct-2004  06:04  6.5.7232.44       697,344  Adc.exe        

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Exchange Server 2003 Service Pack 2.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages


Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbexchDIRECTORY kbfix kbBug kbExchange2003preSP1fix kbHotfixServer kbQFE KB875543 kbAudITPRO