FIX: You receive an "Object required" error message when you open a virtual catalog in Commerce Server 2002 (875517)

SYMPTOMS

When you open a virtual catalog in Microsoft Commerce Server 2002, you receive the following error message:

An error has occurred while loading.

When you click Show Details, you receive the following error message:

Number: 0x1A8
Description: Object required
Source: Microsoft VBScript runtime error

Note When you build the virtual catalog, the base category is not included in the virtual catalog.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Commerce Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version     Size     File name
   ----------------------------------------------------
   28-Jul-2004  05:21  4.5.3818.0  954,468  Catalog.dll

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Steps to reproduce the behavior

Create a base catalog

Open the Commerce Server Business Desk (Bizdesk).
On the Catalogs menu, click Catalog Definition Designer.
On the toolbar, click New, and then type Color in the Name box.
In the Available properties list, click Color, click Add, and then click Save & Back.
Click Catalog Editor, click New on the toolbar, and then click New Base Catalog.
Type the following information:
In this box Type the following
Name Base
Currency Afghani - AFA
Product unique ID Artist
Product variant unique ID Author
Click Save & Back.
Click the Base catalog that you created, and then click Open Catalog on the toolbar.
Click Categories, click New, and then type the following information:
In this box Type the following
Name Blue(L)
Description Blue(L)
Click Save & Back, and then click Back.

Create a virtual catalog

On the toolbar, click New, and then click New Virtual Catalog.
Type the following information:
In this box Type the following
Name Virtual
Currency Afghani - AFA
Click Save & Back.
Click the virtual catalog that you created, and then click Open Catalog on the toolbar.
In the Include/Exclude pane, click New.
In the Catalog box, click Catalog Picker, click Base catalog, and then click Select.
In the Rule list, click Include Catalog, and then click Done.
Click Save & Back.
Select the virtual catalog that you created, and then click Rebuild on the toolbar.
In the Rebuild Catalog dialog box, click OK.
Click the Virtual catalog, and then click Open Catalog.

You receive the error message that is mentioned in the "Symptoms" section.