SYMPTOMS
When you try to connect to a Web site that uses a Server
Gated Cryptography (SGC) certificate that is issued by Thawte for strong
encryption, you may receive the following error message:
The page cannot be displayed.
RESOLUTION
Windows 2000
To resolve this problem, obtain the latest
service pack for Microsoft Windows 2000. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack
Windows NT 4.0
To resolve this problem, obtain the Microsoft Windows NT 4.0
Security Rollup Package.
For additional information, click
the following article number to view the article in the Microsoft Knowledge
Base:
299444
Post-Windows NT 4.0 Service Pack 6a Security Rollup Package (SRP)
Microsoft Windows NT Server version 4.0, Terminal Server Edition
To resolve this problem, obtain the Microsoft Windows NT Server
4.0, Terminal Server Edition, Security Rollup Package (SRP).
For additional information,
click the following article number to view the article in the Microsoft
Knowledge Base:
317636
Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package
Windows 98
To resolve this problem, obtain the latest version of Microsoft
Internet Explorer. To do this, visit the following Microsoft Web site:
Alternatively, you may install the High Encryption Pack for older
versions of Internet Explorer. To do this, visit the following Microsoft Web
site:
However, we strongly recommend that you install the latest
version of Internet Explorer because it contains features and services that
help protect your Web browsing experience.