You are missing menu items or toolbars in Project and have file association conflicts when multiple versions of Project are installed on the same computer (875440)


The information in this article applies to:

  • Microsoft Office Project Professional 2003
  • Microsoft Office Project Standard 2003
  • Microsoft Project Professional 2002
  • Microsoft Project Standard 2002
  • Microsoft Project 2000

SYMPTOMS

When you run Microsoft Project, you are missing either toolbars or menu items. When you double-click a Project file, Project may not open or read the file.

CAUSE

This problem occurs when multiple versions of Project are installed on your computer. The global template for Project is not overwritten when you install a new version of Project. The Project files are associated with the last version of Project that you installed on your computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

WORKAROUND

To work around this issue, we recommend that you do not install multiple versions of Project on the same computer.
Modification Type:MajorLast Reviewed:9/2/2004
Keywords:kbprb kbtshoot KB875440 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.