SYMPTOMS
You are using the
EnableStatic method for the Windows Management Instrumentation (WMI) Win32_NetworkAdapterConfiguration script to change your network adaptor address from a Dynamic Host Configuration Protocol (DHCP) address to a static IP address on a Microsoft Windows 2000 Server-based computer. In this scenario, your computer loses all network connectivity, and you may receive one or both of the following error messages:
the network path was not found
System Error 1231 has occurred The network location cannot be reached
RESOLUTION
Hotfix information
A newer version of this hotfix is available.
For additional information about the newer hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
889405
The process that runs a WMI statement stops responding on a Windows 2000 Service Pack 3 or later-based computer
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
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17-Jul-2004 01:23 1.50.1085.125 1,093,731 Cimwin32.dll