Description of the Outlook 2002 post-Service Pack 3 hotfix package: July 16, 2004 (873338)


The information in this article applies to:

  • Microsoft Outlook 2002

SUMMARY

Microsoft has released the Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002. This article describes the following items about the hotfix package:

  • Issues that are fixed by the hotfix package
  • Prerequisites for installing the hotfix package
  • Whether you must restart your computer after you install the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes to use one or more of the hotfixes in the package
  • The files that are contained in the hotfix package

Article contents

INTRODUCTION

This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated July 16, 2004.

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Issues that are fixed by the hotfix package

The following issue is fixed in this hotfix package, but it was not previously documented in a Microsoft Knowledge Base article:
  • When you try to send a Microsoft Excel 2002 document or a Microsoft Word 2002 document to a routing recipient, Excel 2002 or Word 2002 may stop responding, and an instance of Microsoft Outlook 2002 may appear on the task bar. If you try to maximize Outlook 2002 from the task bar, nothing occurs.

    This issue may occur on a multi-monitor computer where Excel 2002 or Word 2002 is running on the secondary monitor.
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MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

  • The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

    For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

    832671 Description of Microsoft Office XP Service Pack 3

  • The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or a later version.

    For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

    330537 OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.
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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix was replaced by the following hotfix:

892553 Microsoft Outlook 2002 post-Service Pack 3 hotfix package: January 24, 2005

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Registry information

You do not have to create or to modify any registry keys to use any hotfixes that are contained in this package.

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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size       File name
   -----------------------------------------------------------------------
   16-Jul-2004  16:02  2,881,024  Olkintlff.msp (full-file/administrative)
   16-Jul-2004  15:52    374,784  Olkintlop.msp (optimized)
After you install the hotfix, the English version of this fix has the file attributes (or a later version) that are listed in the following table: 
   Date         Time   Version         Size       File name
   -----------------------------------------------------------
   18-May-2004  18:00  5.5.2658.7        820,688  Cdo.dll
   19-Jun-2003  21:58  10.0.5417.0       133,696  Contab32.dll     
   05-May-2004  01:47  10.0.6713.0       113,352  Emablt32.dll     
   05-May-2004  01:47  10.0.6713.0       199,368  Emsabp32.dll
   02-Jul-2004  21:02  10.0.6721.0       539,336  Emsmdb32.dll
   13-Oct-2003  20:03  10.0.6308.0       129,592  Emsui32.dll
   14-Jul-2004  20:42  10.0.6723.0       854,728  Msmapi32.dll
   17-Dec-2003  19:32  10.0.6515.0       535,240  Mspst32.dll
   17-Dec-2003  19:31  10.0.6515.0        56,008  Olkfstub.dll     
   19-May-2004  23:52  10.0.6716.0       744,128  Outex.dll        
   08-Apr-2004  00:24  10.0.6711.0     1,977,032  Outllibr.dll     
   13-Oct-2003  20:04  10.0.6308.0       338,496  Pstprx32.dll
Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.

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REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Modification Type:MajorLast Reviewed:5/15/2006
Keywords:kbOfficeXPpostSP3fix kbsendmail kbemail kbBug kbQFE kbfix kbHotfixRollup kbHotfixServer KB873338 kbAudEndUser kbAudITPRO
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