INTRODUCTION
This article describes the Microsoft Word 2000 issue that is fixed in the Microsoft Word 2000 post-Service Pack 3 (SP3) hotfix package that is dated July 26, 2004.
back to the topIssue that is fixed by the hotfix package
The following issue is fixed in this hotfix package, but was not previously documented in a Microsoft Knowledge Base article:
- In a Microsoft Word 2000 document, the program may quit unexpectedly if you move your insertion point from the current form field to try to advance through the form, such as when you press TAB or when you click in a different form field.
This issue may occur because the form was created with exit macros that were set up to access data in the document.
back to the topMORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
- The optimized and full-file versions of this hotfix are a post-Office 2000 SP3 hotfix. To install the hotfix, you must have Office 2000 SP3 installed.
For more information about Office 2000 SP3, click the following article number to view the article in the Microsoft Knowledge Base:
326585
Overview of Office 2000 Service Pack 3
- This hotfix requires Microsoft Windows Installer 2.0 or later.
For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
811002
Office 2000 updates and patches released after November 2002 may require Windows Installer 2.0
back to the topRestart information
You do not have to restart your computer after you apply this hotfix.
back to the topHotfix replacement information
This hotfix is replaced by a later hotfix.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
887977
Description of the security update for Microsoft Word 2000: April 12, 2005
back to the topRegistry information
You do not have to create or modify any registry keys to use a hotfix that is contained in this package.
back to the topHotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
-----------------------------------------------------------------------
26-Jul-2004 23:31 4,788,512 Winwordff.msp (full-file/administrative)
26-Jul-2004 23:12 1,725,216 Winwordop.msp (optimized)
After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table.
Date Time Version Size File name
------------------------------------------------------
24-Jul-2004 04:39 9.0.0.8923 8,826,932 Winword.exe
Note For more information about installing this hotfix package, see the Readme.txt file that is included in the package.
back to the topREFERENCES
For more information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684
Description of the standard terminology that is used to describe Microsoft software updates
back to the top