You receive a "WKWPAC.DLL" error message when try to use the Word Processor module in Works (873211)



The information in this article applies to:

  • Microsoft Works 8.0
  • Microsoft Works 7.0
  • Microsoft Works 6
  • Microsoft Works 2000
  • Microsoft Works Suite 2005
  • Microsoft Works Suite 2004
  • Microsoft Works Suite 2003
  • Microsoft Works Suite 2002
  • Microsoft Works Suite 2001
  • Microsoft Works Suite 2000
  • Microsoft Works Suite 2006

SYMPTOMS

When you try to use the Word Processor module in Microsoft Works to create a document, to check the spelling of a document, or to print a document, you may receive an error message that is similar to one of the following:
WKSWP caused an invalid page fault in WKWPAC.dll.
WKSWP caused an exception 10H in module WKWPAC.DLL.

CAUSE

This issue may occur if one or more Works files are missing or are corrupted.

RESOLUTION

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
To resolve this issue, use one of the following methods.

Method 1: Replace the Normal.wpt template

  1. Click Start, click Search, and then click All files or folders.
  2. In the All or part of the file name box, type Normal.wpt.
  3. In the Look in box, click the drive where Works is installed, and then click Search.
  4. In the list of found files, right-click the Normal.wpt template, click Rename, type Normal.old, and the press ENTER.
  5. Start Works.

Method 2: Replace the Wkwpac.dll file

  1. Click Start, click Search, and then click All files or folders.
  2. In the All or part of the file name box, type Wkwpac.dll.
  3. In the Look in box, click the drive where Works is installed, and then click Search.
  4. In the list of found files, right-click the Wkwpac.dll file, and then click Copy.
  5. Click Start, click Run, type the following text (including the quotation marks), and then click OK:

    "drive:\Program Files\Microsoft Works"

    In this example, drive is the hard disk where Works is installed.
  6. On the Edit menu, click Paste.
  7. Click Start, click Run, type the following text (including the quotation marks), and then click OK:

    REGSVR32 "drive:\Program Files\Microsoft Works\WKWPAC.DLL"

    In this example, drive is the hard disk where Works is installed.

Modification Type:MajorLast Reviewed:10/25/2005
Keywords:kbBug kberrmsg KB873211 kbAudEndUser