The Manage command is not removed from the Windows Explorer shortcut menu (872960)

SYMPTOMS

After you use the Group Policy feature in Microsoft Windows Server 2003 to turn on Hides the Manage item on the Windows Explorer shortcut menu in the administrative template for Windows Explorer, the Manage command may not be removed from the My Computer shortcut menu on client computers. This symptom occurs if the Remove Search menu from Start Menu Group Policy is also enabled in the administrative template for Windows Explorer. The Manage command is removed if the Remove Search menu from Start Menu Group Policy is not enabled.

Note The Manage command is displayed when you right-click Windows Explorer or My Computer.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows Server 2003, 64-bit editions

   Date         Time   Version       Size        File name    Platform
   -------------------------------------------------------------------
   22-Jul-2004  03:04  6.0.3790.195  12,955,136  Shell32.dll  IA-64

Windows Server 2003, 32-bit editions

   Date         Time   Version       Size       File name    Platform
   ------------------------------------------------------------------
   22-Jul-2004  02:56  6.0.3790.195  8,168,960  Shell32.dll  x86

MORE INFORMATION

To enable the Hides the Manage item on the Windows Explorer context menu Group Policy in Windows Server 2003, follow these steps:

Start the Default Domain Policy snap-in. To do this, follow these steps:
1. Click Start, point to All Programs, point to Administrative Tools, and then click Active Directory Users and Computers.
2. Right-click the domain object, and then click Properties.
3. Click the Group Policy tab.
4. In the Current Group Policy Object Links for domain name list, click Default Domain Policy, and then click Edit.
In the Group Policy Object Editor, expand User Configuration, expand Administrative Templates, expand Windows Components, and then click Windows Explorer.
In the right-pane, double-click Hides the Manage item on the Windows Explorer context menu.
Click Enabled, and then click OK.
Close the Default Domain Policy.

To turn on the Remove Search menu from Start Menu Group Policy in Windows Server 2003, follow these steps:

Start the Default Domain Policy snap-in. To do this, follow these steps:
1. Click Start, point to All Programs, point to Administrative Tools, and then click Active Directory Users and Computers.
2. Right-click the domain object, and then click Properties.
3. Click the Group Policy tab.
4. In the Current Group Policy Object Links for domain name list, click Default Domain Policy, and then click Edit.
In the Group Policy Object Editor, expand User Configuration, expand Administrative Templates, and then click Start Menu and Taskbar.
In the right-pane, double-click Remove Search menu from Start Menu.
Click Enabled, and then click OK.
Close the Default Domain Policy.

For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates