FIX: Windows Explorer leaks memory when you use the Windows Explorer tree view to browse different folders in Windows XP and Windows Server 2003 (872942)


The information in this article applies to:

  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

SYMPTOMS

In Microsoft Windows XP or Microsoft Windows Server 2003, Windows Explorer leaks memory when you use the Windows Explorer tree view to browse different folders. Windows Explorer leaks an ITEMIDLIST structure for the newly selected folder in the tree view.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack and Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

If your operating system is Windows XP, you must have Windows XP Service Pack 2 (SP2) installed.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows XP
  Date         Time   Version        Size       File name
  ---------------------------------------------------------
  21-Sep-2004  02:55  6.0.2900.2520  1,483,264  Shdocvw.dll
Windows Server 2003 (IA-64)
   Date         Time   Version       Size       File name
   ---------------------------------------------------------
   21-Sep-2004  16:22  6.0.3790.214  3,364,864  Shdocvw.dll
   21-Sep-2004  16:19  6.0.3790.214  1,395,712  Wshdocvw.dll
Windows Server 2003 (x86)
   Date         Time   Version       Size       File name
   --------------------------------------------------------
   21-Sep-2004  16:19  6.0.3790.214  1,395,712  Shdocvw.dll

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

REFERENCES

For more information about the ITEMIDLIST structure, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/shellcc/platform/shell/reference/structures/itemidlist.asp

Modification Type:MinorLast Reviewed:6/2/2006
Keywords:kbBug kbfix kbQFE kbHotfixServer KB872942 kbAudEndUser
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