Description of the Word 2000 post-Service Pack 3 hotfix package: July 7, 2004 (871249)


The information in this article applies to:

  • Microsoft Word 2000

SUMMARY

Microsoft has released the Microsoft Word 2000 post-Service Pack 3 hotfix package for Word 2000. This article describes the following items about the hotfix package:

  • Issues that are fixed by the hotfix package
  • Prerequisites for installing the hotfix package
  • Whether you must restart your computer after you install the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes to use one or more of the hotfixes that are included in the hotfix package
  • The files that are contained in the hotfix package

Article contents

INTRODUCTION

This article describes the Microsoft Word 2000 issue that is fixed in the Word 2000 post-Service Pack 3 (SP3) hotfix package that is dated July 7, 2004.

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Issues that are fixed by the hotfix package

The following issue is fixed in this hotfix package, but it was not previously documented in a Microsoft Knowledge Base article:
  • When you use a macro that continually calls the Microsoft Visual Basic for Applications (VBA) GetPoint method, memory usage increases every time that the GetPoint method is called. Memory usage may continue to increase until you cannot use Word 2000.

    Note The GetPoint method returns the screen coordinates of a specified range or shape.


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MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

  • The optimized and the full-file versions of this hotfix are a post-Office 2000 SP3 hotfix. To install the hotfix, you must have Office 2000 SP3 installed.

    For additional information about Office 2000 SP3, click the following article number to view the article in the Microsoft Knowledge Base:

    326585 OFF2000: Overview of Office 2000 Service Pack 3

  • This hotfix requires Microsoft Windows Installer 2.0 or later.

    For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

    811002 OFF2000: Office 2000 updates and patches released after November 2002 may require Windows Installer 2.0

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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is replaced by a later hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

871256 Description of the Word 2000 post-Service Pack 3 hotfix package: July 12, 2004

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Registry information

You do not have to create or to modify any registry keys to use any hotfixes that are contained in this package.

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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Size       File name
   --------------------------------------------
   07-Jul-2004  20:49  4,788,432  Winwordff.msp (full-file/administrative)
   07-Jul-2004  20:31  1,713,360  Winwordop.msp (optimized)
After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table: 
   Date         Time     Version     Size       File name
   --------------------------------------------------------
   06-Jul-2004  21:41    9.0.0.8921  8,826,932  Winword.exe
Note For more information about how to install this hotfix package, see the Readme.txt file that is included in the package.back to the top

REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbPerformance kbOffice2000preSP4fix kbHotfixRollup kbBug kbfix KB871249 kbAudITPRO kbAudEndUser
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