RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Important If you did not previously require or deploy hotfix 830411, it is unlikely that you require this hotfix (871242).
Prerequisites
Windows XP Service Pack 1 (SP1) and security update 839645 (MS04-024) are required. For additional information about security update 839645 (MS04-024), visit the following Microsoft Web site:
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix replaces hotfix 830411.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows XP, 32-bit editions
Date Time Version Size File name
--------------------------------------------------------------
12-Jul-2004 21:34 6.0.2800.1575 921,600 Comctl32.dll
12-Jul-2004 21:36 1,812 Controls.man
12-Jul-2004 21:36 621 Comctl.man
12-Jul-2004 21:34 6.0.2800.1575 82,432 Fldrclnr.dll
12-Jul-2004 21:34 5.1.2600.1552 1,184,256 Ole32.dll
12-Jul-2004 21:34 3.50.5019.0 569,344 Oleaut32.dll
12-Jul-2004 21:34 5.1.2600.1551 535,552 Rpcrt4.dll
12-Jul-2004 21:34 5.1.2600.1550 265,728 Rpcss.dll
12-Jul-2004 21:34 6.0.2800.1575 8,351,744 Shell32.dll
12-Jul-2004 21:34 5.1.2600.1575 681,984 Sxs.dll
11-Jul-2004 19:44 5.1.2600.1575 594,432 Xpsp2res.dll
11-Jul-2004 08:27 390 Branches.inf
12-Jul-2004 21:58 13,131 Kb871242.cat
12-Jul-2004 21:35 368 Updatebr.inf
12-Jul-2004 21:47 7,952 Update_sp1qfe.inf
Windows XP, 64-bit editions
Date Time Version Size File name Platform
--------------------------------------------------------------------------
12-Jul-2004 21:37 6.0.2800.1575 2,639,360 Comctl32.dll IA-64
12-Jul-2004 21:39 1,813 Controls.man
12-Jul-2004 21:39 623 Comctl.man
12-Jul-2004 21:37 6.0.2800.1575 130,560 Fldrclnr.dll IA-64
12-Jul-2004 21:37 5.1.2600.1551 4,341,760 Ole32.dll IA-64
12-Jul-2004 21:37 3.50.5017.0 3,969,024 Oleaut32.dll IA-64
12-Jul-2004 21:37 5.1.2600.1551 2,318,336 Rpcrt4.dll IA-64
12-Jul-2004 21:37 5.1.2600.1551 785,920 Rpcss.dll IA-64
12-Jul-2004 21:37 6.0.2800.1575 14,386,688 Shell32.dll IA-64
12-Jul-2004 21:37 5.1.2600.1575 2,034,176 Sxs.dll
10-Jul-2004 12:47 5.1.2600.1575 593,920 Xpsp2res.dll
12-Jul-2004 21:34 6.0.2800.1575 82,432 Wfldrclnr.dll x86
12-Jul-2004 21:34 5.1.2600.1552 1,184,256 Wole32.dll
12-Jul-2004 21:34 3.50.5019.0 569,344 Woleaut32.dll
12-Jul-2004 21:34 5.1.2600.1551 510,464 Wrpcrt4.dll x86
12-Jul-2004 21:34 6.0.2800.1575 8,351,744 Wshell32.dll x86
12-Jul-2004 21:34 5.1.2600.1575 681,984 Wsxs.dll x86
11-Jul-2004 19:44 5.1.2600.1575 594,432 Wxpsp2res.dll x86
10-Jul-2004 01:43 390 Branches.inf
12-Jul-2004 21:58 15,602 Kb871242.cat
12-Jul-2004 21:38 368 Updatebr.inf
12-Jul-2004 21:47 8,997 Update_sp1qfe.inf