You receive an error message when you try to download a portable document format (.pdf) file from Live Meeting (871103)


The information in this article applies to:

  • Microsoft Office Live Meeting

SYMPTOMS

When you try to download a portable document format (.pdf) file from Microsoft Office Live Meeting, you may receive the following error message:
Internet Explorer cannot download filename.pdf from pdf.placeware.com.

CAUSE

This problem may occur if the Do not save encrypted pages to disk check box is selected in Microsoft Internet Explorer.

WORKAROUND

To work around this problem, follow these steps:
  1. Start Internet Explorer.
  2. Click Tools, click Internet Options, and then click the Advanced tab.
  3. Locate the Security section, click to clear the Do Not Save Encrypted File to Disk check box, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information about how to print .pdf files by using Internet Explorer, click the following article number to view the article in the Microsoft Knowledge Base:

812935 "Internet Explorer cannot download" error message when you use an HTTPS URL to open an Office document or PDF file

Modification Type:MajorLast Reviewed:7/15/2004
Keywords:kberrmsg kbprb KB871103 kbAudEndUser
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