Description of the Outlook 2002 post-Service Pack 3 hotfix package: July 9, 2004 (870778)


The information in this article applies to:

  • Microsoft Outlook 2002 Service Pack 3 (SP3)

SUMMARY

Microsoft has released the Microsoft Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002. This article describes the following items about the hotfix package:

  • Issues that are fixed in the hotfix package
  • Prerequisites for installing the hotfix package
  • Whether you must restart your computer after you install the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes to use one or more of the hotfixes in the package
  • The files that are contained in the hotfix package

Article contents

INTRODUCTION

This article describes the Microsoft Outlook 2002 issues that are fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated July 9, 2004.

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Issues that are fixed in the hotfix package

The following issues are also fixed in this hotfix package but were not previously documented in a Microsoft Knowledge Base article:
  • When you follow these steps, you receive a "Dr Watson" error message, and you must quit Microsoft Outlook:
    1. Post a message with a custom form to a calendar folder.
    2. Double-click a new calendar item to open it, and then immediately click a different Outlook folder, such as the Inbox folder.
  • When you select an additional time zone to display in a one day view or in a five day view with a 60 minute increment, the time difference between time zones is not correct.
  • When you configure an Outlook folder with custom views and custom filtering (DASL), Outlook may stop responding.
  • When you follow these steps, the formatting toolbar may remain turned off:
    1. Click an Outlook folder that has a Home Page configured.
    2. Click another Outlook folder, such as the Inbox folder.
    3. Open a new HTML message, and then click inside the body of the e-mail message.
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MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

  • The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

    For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

    832671 Description of Microsoft Office XP Service Pack 3

  • The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.

    For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

    330537 OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.
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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You do not have to create or to modify any registry keys to use any hotfixes that are contained in this hotfix package.

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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   09-Jul-2004  05:18                  7,755,264  Outlookff.msp   (Full-File/Administrative)
   09-Jul-2004  02:02                  2,953,216  Outlookop.msp   (Optimized)
After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table:
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   08-Apr-2004  02:24  10.0.6711.0        80,584  Dlgsetp.dll      
   08-Apr-2004  02:24  10.0.6711.0        39,624  Dumpster.dll     
   26-Apr-2004  19:27  10.0.6712.0       109,256  Envelope.dll     
   30-May-2003  18:08  10.0.5328.0       253,952  Exchcsp.dll_0001
   26-Apr-2004  19:27  10.0.6712.0       346,824  Exsec32.dll_0001
   09-Aug-2002  03:22  10.0.4406.0       137,800  Impmail.dll      
   05-May-2004  03:47  10.0.6713.0       187,072  Oladd.fae
   05-May-2004  03:47  10.0.6713.0       170,688  Olappt.fae
   05-May-2004  03:47  10.0.6713.0       137,920  Oljrnl.fae
   08-Apr-2004  02:24  10.0.6711.0       133,824  Olmail.fae
   05-May-2004  03:47  10.0.6713.0       166,592  Oltask.fae
   08-Apr-2004  02:24  10.0.6711.0       543,424  Outlcm.dll       
   04-Dec-2003  00:54  10.0.6501.0        92,688  Outlctl.dll      
   08-Jul-2004  17:17  10.0.6722.0     6,335,176  Outllib.dll      
   08-Apr-2004  02:24  10.0.6711.0        92,872  Outlmime.dll     
   08-Jul-2004  17:17  10.0.6722.0        47,816  Outlook.exe      
   08-Apr-2004  02:24  10.0.6711.0       129,728  Outlph.dll       
   08-Apr-2004  02:24  10.0.6711.0        47,816  Outlvbs.dll_0001
   25-Nov-2002  18:50  10.0.4721.0        47,688  Recall.dll
Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

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REFERENCES

For more information about DASL, visit the following Webdav Web site:

http://www.webdav.org/dasl/

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Modification Type:MinorLast Reviewed:4/7/2006
Keywords:kbOfficeXPpostSP3fix kbQFE kbfix kbHotfixRollup KB870778 kbAudEndUser kbAudITPRO kbAudDeveloper
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