FIX: You cannot download a file over a PPPoE connection to a server that requires encryption (867791)



The information in this article applies to:

  • Microsoft Windows CE .NET 4.2

SYMPTOMS

While you try to download a file over a Point-to-Point Protocol over Ethernet (PPPoE) connection to a PPPoE server that requires encryption, the download fails with a timeout error.

CAUSE

This problem occurs because the size of packets that are generated exceeds the MTU (Maximum Transmission Unit) size.

RESOLUTION

Software update information

A supported software update is now available from Microsoft as Windows CE 4.2 Core OS QFE 867791. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites

This software update is supported only if all previously issued software updates for this product have also been installed.

Restart requirement

After you install this software update, you must perform a clean build of the whole platform. To clean the platform, click Clean on the Build menu. To build the platform, click Build Platform on the Build menu. You do not have to restart your computer after you apply this software update.

Software update replacement information

This software update does not replace any other updates.

File information

The English version of this software update has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version    Size     File name
   -------------------------------------------------------------------------------
   07-Jul-2004  20:15  4.2.4.707  936,696  Wincepb42-040707-kb867791-armv4.exe  
   07-Jul-2004  20:15  4.2.4.707  936,696  Wincepb42-040707-kb867791-armv4i.exe  
   07-Jul-2004  20:16  4.2.4.707  977,656  Wincepb42-040707-kb867791-mipsii.exe  
   07-Jul-2004  20:14  4.2.4.707  977,656  Wincepb42-040707-kb867791-mipsii_fp.exe
   07-Jul-2004  20:16  4.2.4.707  981,752  Wincepb42-040707-kb867791-mipsiv.exe  
   07-Jul-2004  20:15  4.2.4.707  981,752  Wincepb42-040707-kb867791-mipsiv_fp.exe
   07-Jul-2004  20:15  4.2.4.707  924,408  Wincepb42-040707-kb867791-sh3.exe  
   07-Jul-2004  20:14  4.2.4.707  924,408  Wincepb42-040707-kb867791-sh4.exe  
   07-Jul-2004  20:15  4.2.4.707  891,640  Wincepb42-040707-kb867791-x86.exe  

The English version of this software update has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size     File name
   -------------------------------------------

   Path: Public\Common\Oak\Lib\Armv4\Debug
   25-Jun-2004  21:10  738,090  Pppoe.lib

   Path: Public\Common\Oak\Lib\Armv4\Retail
   25-Jun-2004  21:10  429,688  Pppoe.lib

   Path: Public\Common\Oak\Lib\Armv4i\Debug
   25-Jun-2004  21:11  738,990  Pppoe.lib

   Path: Public\Common\Oak\Lib\Armv4i\Retail
   25-Jun-2004  21:11  429,932  Pppoe.lib

   Path: Public\Common\Oak\Lib\Mipsii\Debug
   25-Jun-2004  21:11  806,680  Pppoe.lib

   Path: Public\Common\Oak\Lib\Mipsii\Retail
   25-Jun-2004  21:11  445,914  Pppoe.lib

   Path: Public\Common\Oak\Lib\Mipsii_fp\Debug
   25-Jun-2004  21:11  806,808  Pppoe.lib

   Path: Public\Common\Oak\Lib\Mipsii_fp\Retail
   25-Jun-2004  21:11  446,052  Pppoe.lib

   Path: Public\Common\Oak\Lib\Mipsiv\Debug
   25-Jun-2004  21:11  809,980  Pppoe.lib

   Path: Public\Common\Oak\Lib\Mipsiv\Retail
   25-Jun-2004  21:11  446,824  Pppoe.lib

   Path: Public\Common\Oak\Lib\Mipsiv_fp\Debug
   25-Jun-2004  21:12  810,108  Pppoe.lib

   Path: Public\Common\Oak\Lib\Mipsiv_fp\Retail
   25-Jun-2004  21:12  446,960  Pppoe.lib

   Path: Public\Common\Oak\Lib\Sh3\Debug
   25-Jun-2004  21:12  665,714  Pppoe.lib

   Path: Public\Common\Oak\Lib\Sh3\Retail
   25-Jun-2004  21:12  409,944  Pppoe.lib

   Path: Public\Common\Oak\Lib\Sh4\Debug
   25-Jun-2004  21:12  665,414  Pppoe.lib

   Path: Public\Common\Oak\Lib\Sh4\Retail
   25-Jun-2004  21:12  408,908  Pppoe.lib

   Path: Public\Common\Oak\Lib\X86\Debug
   25-Jun-2004  21:10  650,968  Pppoe.lib

   Path: Public\Common\Oak\Lib\X86\Retail
   25-Jun-2004  21:10  382,274  Pppoe.lib

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MinorLast Reviewed:5/26/2005
Keywords:kbBug kbfix kbQFE KB867791 kbAudOEM