SYMPTOMS
A memory leak may occur in the Microsoft Exchange Information Store service (Store.exe) when your Microsoft Exchange Server 5.5 computer processes a meeting request or an update to a meeting request. For example, this problem is known to occur in the following scenario:
- A recurring meeting request is sent to a distribution list that contains a mailbox that has a delegate.
- The delegate and the other attendees accept the meeting request and then send a response.
- The meeting organizer acknowledges the acceptance of the attendees and then sends an update to the original meeting request.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Because of file dependencies, this hotfix requires Exchange Server 5.5 Service Pack 4.
Restart requirement
You do not have to restart your computer to install this hotfix. However, the Microsoft Exchange Information Store service and all dependent services are automatically restarted during the installation.
Hotfix replacement information
This hotfix does not replace any
other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
21-Jun-2004 18:01 5.5.2658.13 496,400 Mdbmsg.dll
21-Jun-2004 18:00 5.5.2658.13 2,635,024 Store.exe
23-Jun-2004 04:56 319,488 Uninst.exe