The attendee does not receive the invitation, or the presenter receives an error message when a presenter uses Windows Messenger to send an invitation to join a Live Meeting (867573)


The information in this article applies to:

  • Microsoft Office Live Meeting Add-in for Microsoft Outlook and Windows Messenger

SYMPTOMS

When a presenter uses Microsoft Windows Messenger to send an invitation to join a Microsoft Office Live Meeting, the following symptoms occur:
  • The attendee the does not receive the invitation.
  • The presenter may receive the following error message:
    The version of the Live Meeting Add-In for Messenger that you and your Messenger contact are using is out of date. Visit the http://www.livemeeting.com website to update the add-in and then try again.

CAUSE

This problem occurs because some earlier versions of the Microsoft Office Live Meeting Add-in for Microsoft Outlook and Windows Messenger are not compatible with some later versions of the Live Meeting Add-in for Microsoft Outlook and Windows Messenger.

RESOLUTION

To resolve this problem, both the presenter and the attendee must upgrade to the latest version of the Live Meeting Add-in for Microsoft Outlook and Windows Messenger. The do this, visit the following Microsoft Web site:

http://www.livemeeting.com

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:7/12/2004
Keywords:kberrmsg kbprb KB867573 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.