Media Center logs a KBDHID event message when you resume from suspend mode (867485)

The information in this article applies to:

Microsoft Windows XP Media Center Edition 2004

SYMPTOMS

When you use a remote control to resume a Microsoft Windows XP Media Center Edition 2004-based computer from suspend mode, the following event message may be logged in the event log: Event Type: Warning
Event Source: kbdhid
Event Category: None
Event ID: 1
Date: 4/5/2004
Time: 4:54:25 PM
User: N/A
Computer: MCE
Description:
The driver has detected that this HID keyboard has bad firmware. It is issuing redundant report packets.

CAUSE

This issue may occur after you install the KB832418 critical update. This update may cause some Media Center remote controls to send infrared (IR) signals when you resume a system from suspend mode. Media Center may incorrectly interpret the signals as a faulty keyboard.

For additional information about this critical update, click the following article number to view the article in the Microsoft Knowledge Base:

832418 Critical update for Windows XP Media Center Edition infrared receiver

WORKAROUND

You may ignore this message. It does not affect the operation of your keyboard or of the Media Center remote control.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:	Major	Last Reviewed:	11/17/2004
Keywords:	kbtshoot kbEventLog kbprb KB867485 kbAudEndUser kbAudOEM