3COM: Information Needed to Troubleshoot the Gateway (86949)



The information in this article applies to:

  • Microsoft Mail Gateway to 3Com 3+Mail 3.0

This article was previously published under Q86949

SUMMARY

To trace problems with the Microsoft Mail Gateway to 3Com 3+Mail, you need this information:
  • The version of the gateway (should be 3.0, build #10)
  • The version of 3+Share or 3+Open
  • What network drivers are being loaded
  • Any error messages encountered
In most cases, to get the gateway working again, you can simply delete all the temporary files in the MFFPUT, MFFGET, and 3C-OUT directories. Once this is done, you can restart the gateway.

Modification Type:MajorLast Reviewed:11/18/1999
Keywords:KB86949