Canon LBP-8 II Printer Err Msg: 21 Complex Data (86532)
The information in this article applies to:
- Microsoft Windows 3.1
- Microsoft Windows 3.11
This article was previously published under Q86532 SYMPTOMS
When you print a full page of text in landscape mode from Microsoft Windows
3.1, the Canon LPB-8 II printer may display the following error message and
stop printing:
21 Complex Data
WORKAROUND
Changing the Graphics setting to 150 x 150 may correct this problem.
However, the document will print in a lower resolution. To change this
setting, do the following:
- Run Control Panel.
- Choose the Printers icon.
- Select the Canon LPB-8 II printer, and choose the Setup button.
- Under Graphics, select 150 x 150.
STATUS
Microsoft has confirmed this to be a problem in the Canon LBP-8 II
printer driver version 3.09. We are researching this problem and will
post new information here as it becomes available.
MORE INFORMATION
Printing in landscape mode on the Canon LBP-8 II may result in the
above message when the text being printed is more than half a page in
length. A document in landscape mode that contains less than half a
page of text should print normally.
Printing in portrait mode does not seem to be a problem. Disabling
Print Manager, the Fast Printing Direct To Port option, or TrueType
fonts seems to have no effect on this problem.
| Modification Type: | Major | Last Reviewed: | 10/10/2003 |
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| Keywords: | KB86532 |
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