Remote Access Service Problems Connecting Mouse Cable (86442)






This article was previously published under Q86442

SYMPTOMS

When using a 25-pin/9-pin cable with a 9-pin/25-pin coverter that comes with the mice packs, the following problem occurs: the modem answers and the connections suddenly are disconnected after the protocol was negotiated but before the authentication dialog box.

CAUSE

Users should not use cables or adapter converters provided with mice packs.

Modification Type: Major Last Reviewed: 7/30/2001
Keywords: KB86442