Ansel Palette May Show Only 8 Shades of Gray in Windows 3.1 (86180)


The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
This article was previously published under Q86180

SYMPTOMS

When you use Logitech's Ansel image editing package under Microsoft Windows operating system version 3.1, the grayscale palette may display only 8 shades of gray instead of 16.

CAUSE

According to Ansel technical support, when running Ansel under Windows 3.1, the VGA Palette option should not be selected. If the color palette is selected and a 16-color video driver is used, only 8 shades of gray and standard colors will be available.

With the color palette not selected, no colors will be available. However, all 16 shades of gray will appear. This problem does not occur when using a 256-color video driver or in Windows version 3.0.

The Ansel product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:10/15/2003
Keywords:KB86180
©2003 Microsoft Corporation. All rights reserved.