Hercules VGA May Cause Yellow Screen in Windows (86172)



The information in this article applies to:

  • Microsoft Windows 3.0
  • Microsoft Windows 3.0a
  • Microsoft Windows 3.1
  • Microsoft Windows 3.11

This article was previously published under Q86172

SYMPTOMS

The Hercules Graphics Card GB500 may display a yellow screen when you run Microsoft Windows.

RESOLUTION

Obtaining a replacement card from Hercules will solve this problem.

MORE INFORMATION

According to Hercules technical support, cards with "V9" as the first two digits of the 6- to 10-digit serial number (for example, "V9_ _ _ _"), have this problem. It is related to the date the card was manufactured.

The Hercules products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Modification Type:MinorLast Reviewed:7/7/2005
Keywords:KB86172