DEC PC 320SX with Logitech Mouse May Not Enter Enhanced Mode (85417)
The information in this article applies to:
- Microsoft Windows 3.1
- Microsoft Windows 3.11
This article was previously published under Q85417 SYMPTOMS
When you try to run Windows version 3.1 in enhanced mode on a DEC PC
320SX with an external Logitech Mouse, Windows may return to the
MS-DOS command prompt.
CAUSE
This is caused by a conflict with the built-in keyboard mouse device.
RESOLUTION
To resolve the problem, press CTRL+ALT+SHIFT+DEL to enter the CMOS
setup and disable the DEC PC 320SX keyboard mouse.
MORE INFORMATION
The DEC PC 320SX is a laptop with a built-in cursor controller that
emulates a Microsoft Mouse. If Logitech drivers are used for a
Logitech Mouse, the cursor controller will prevent the system from
entering enhanced mode due to the Logitech driver.
If the Microsoft or IBM PS/2 Mouse driver is selected, Windows will
work in enhanced mode, but the mouse will not function. Both Windows
and the mouse will function correctly in standard mode.
To resolve this problem and allow use of a Logitech or any other type
of mouse, press CTRL+ALT+SHIFT+DEL to enter the CMOS setup and disable
the keyboard cursor controller that emulates a Microsoft Mouse.
The products included here are manufactured by vendors independent of
Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
| Modification Type: | Major | Last Reviewed: | 10/12/2003 |
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| Keywords: | KB85417 |
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