Sound Blaster Err Msg: A Configuration or Hardware... (85165)


The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
This article was previously published under Q85165

SYMPTOMS

When starting Microsoft Windows 3.1 with a Creative Labs Sound Blaster installed, you may receive the following error message when starting Windows:
A configuration or hardware problem has occurred. Use driver option in Control Panel to re-configure the Sound Blaster driver.

CAUSE

This error can be caused by the following:

  • The sound card is not correctly configured. You can run the Sound Blaster utility program, TEST-SBC.EXE (for standard Sound Blasters) or TEST-SBP.EXE (for Sound Blaster Pros), to determine its current settings. Make sure the Drivers option under Control Panel matches these settings.
  • The SNDBLST.DRV or SNDBLST2.DRV driver is damaged. Delete it and reinstall it from Control Panel.
  • The SYSTEM.INI file is damaged or corrupted.
Modification Type:MajorLast Reviewed:10/10/2003
Keywords:KB85165
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