INTRODUCTION
This article describes the Microsoft Office XP issue that is fixed in the Office XP post-Service Pack 3 hotfix package that is dated June 25, 2004.
back to the topIssues that are fixed by the hotfix package
The following issue is fixed in this hotfix package, but it was not previously documented in a Microsoft Knowledge Base article:
- When you run Microsoft Office XP with the Multilingual User Interface Pack (MUI) and the Japanese Input Method Editor (IME) in an extended Microsoft Windows session with Citrix MetaFrame, you may experience a slow-down in your computer performance when the screen is updated and when you click menu items.
back to the topMORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
- The optimized version of this hotfix is a post-Microsoft Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.
For more information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
832671
Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.
For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537
OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 1 (SP1) or with Microsoft Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP1 or Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP1 or Office XP SP2 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.
back to the topRestart information
You do not have to restart your computer after you apply this hotfix.
back to the topHotfix replacement information
This hotfix is replaced by a later hotfix.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
890766
Description of the Office XP post-Service Pack 3 hotfix package: December 7, 2004
back to the topRegistry information
You do not have to create or to modify any registry keys to use any hotfixes that are contained in this package.
back to the topHotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------
25-Jun-2004 23:29 3,907,072 Msctf.msp
After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
--------------------------------------------------------
25-Jun-2001 18:56 3,584 Cadpcpatch.mst
22-May-2003 06:49 4.0.0.28 4,608 Hkl0404.dll
22-May-2003 06:49 4.0.0.28 4,608 Hkl0411.dll
22-May-2003 06:49 4.0.0.28 4,608 Hkl0412.dll
22-May-2003 06:49 4.0.0.28 4,608 Hkl0804.dll
03-Sep-2003 03:33 8.0.5702.0 192,591 Imjpmig.exe
22-May-2003 06:49 5.1.2409.34 109,568 Input.cpl
22-May-2003 06:49 5.1.2409.34 109,056 Input98.cpl
26-May-2004 21:15 5.1.2409.38 289,792 Msctf.dll
22-May-2003 06:49 5.1.2409.34 169,472 Msimtf.dll
07-Jan-2002 23:26 5.1.2409.24 229,888 Sptip.dll
Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.
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