Description of the Office XP post-Service Pack 3 hotfix package: June 11, 2004 (843599)


The information in this article applies to:

  • Microsoft PowerPoint 2002

SUMMARY

Microsoft has released the Microsoft Office XP post-Service Pack 3 hotfix package for Microsoft Office XP. This article describes the following items about the hotfix package:

  • Issues that are fixed by the hotfix package
  • Prerequisites for installing the hotfix package
  • Information about whether you must restart your computer after you install the hotfix package
  • Information about whether the hotfix package is replaced by any other hotfix package
  • Information about whether you must make any registry changes to use one or more of the hotfixes in the package
  • Files that are contained in the hotfix package

Article contents

INTRODUCTION

This article describes the Microsoft PowerPoint 2002 issue that is fixed in the Office XP post-Service Pack 3 hotfix package that is dated June 11, 2004.

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Issues that are fixed by the hotfix package

The following issue is fixed in this hotfix package:

  • 826090 Some slide show objects are missing or background color changes to black in PowerPoint 2002

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MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

  • The optimized version of this hotfix is a post-Microsoft Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

    For more information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

    832671 Description of Microsoft Office XP Service Pack 3

  • The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.

    For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

    330537 OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 1 (SP1) or with Microsoft Office XP Service Pack 2 (SP2). However, we have not tested this fix on Office XP SP1 or Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP1 or Office XP SP2 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is replaced by a later hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

885878 Description of the Microsoft Office XP post-Service Pack 3 hotfix package: October 8, 2004



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Registry information

You must create or modify a registry key to use one of the hotfixes that is contained in this package.

For more information about the registry key, click the following article number to view the article in the Microsoft Knowledge Base:

826090 Some slide show objects are missing or background color changes to black in PowerPoint 2002

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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size        File name
   -----------------------------------------------------------------------
   11-Jun-2004  08:45  10,099,712  Sharedff.msp (full-file/administrative)
   11-Jun-2004  06:58   3,287,040  Sharedop.msp (optimized)
After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table. 
   Date         Time   Version      Size       File name
   -----------------------------------------------------
   10-Jun-2004  17:41  10.0.6718.0  9,796,288  Mso.dll
Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

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REFERENCES

For more information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Modification Type:MinorLast Reviewed:4/7/2006
Keywords:kbOfficeXPpostSP3fix kbQFE kbfix kbHotfixRollup KB843599 kbAudEndUser
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