The Lsass.exe process or the Svchost.exe service that hosts the RPCSS may leak memory in Windows Server 2003 (843554)



The information in this article applies to:

  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, 64-Bit Enterprise Edition
  • Microsoft Windows Server 2003, 64-Bit Datacenter Edition
  • Microsoft Windows XP 64-Bit Edition Version 2003

SYMPTOMS

In Microsoft Windows Server 2003, the following problems may occur:
  • The Local Security Authority Service (Lsass.exe) process may leak memory.
  • The Svchost.exe service that hosts the Remote Procedure Call Server Service (RPCSS) may leak memory.
This behavior appears in System Monitor as an increase in the private bytes counter.

Note To monitor the Svchost.exe process that host the RPCSS and the Lsass.exe process, see the Process\Private Bytes and the Process\Virtual Bytes performance counters for each process in System Monitor.

CAUSE

This problem occurs when the local procedure call (LPC) fails to correctly clean up the client-side security context cache of items that have expired.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows Server 2003 32-bit versions
   Date         Time   Version       Size       File name
   ---------------------------------------------------------
   22-Jun-2004  19:56  5.2.3790.161  1,188,352  Ole32.dll        
   22-Jun-2004  19:56  5.2.3790.185     26,112  Rpcproxy.dll     
   22-Jun-2004  19:56  5.2.3790.185    659,968  Rpcrt4.dll       
   22-Jun-2004  19:56  5.2.3790.161    293,888  Rpcss.dll        
Windows Server 2003 64-bit versions
   Date         Time   Version       Size       File name     Platform
   -------------------------------------------------------------------
   22-Jun-2004  18:57  5.2.3790.161  3,565,056  Ole32.dll     IA-64
   22-Jun-2004  18:57  5.2.3790.185     73,216  Rpcproxy.dll  IA-64
   22-Jun-2004  18:57  5.2.3790.185  2,150,912  Rpcrt4.dll    IA-64
   22-Jun-2004  18:57  5.2.3790.161    686,080  Rpcss.dll     IA-64
   22-Jun-2004  18:57  5.2.3790.161  1,188,352  Wole32.dll    x86
   22-Jun-2004  18:57  5.2.3790.185     26,112  Wrpcproxy.dll x86
   22-Jun-2004  18:57  5.2.3790.185    544,256  Wrpcrt4.dll   x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbQFE kbHotfixServer kbWinServ2003preSP1fix kbBug kbfix kbprb KB843554 kbAudITPRO