RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------
12-Dec-2003 18:19 5.0.2195.6882 24,752 Hidclass.sys
11-Jun-2004 21:04 5.0.2195.6940 25,072 Openhci.sys
12-Dec-2003 17:37 5.0.2195.6882 32,944 Uhcd.sys
07-Jun-2004 23:46 32,543 Usb.inf
28-May-2004 20:55 5.0.2195.6935 20,752 Usbd.sys
12-Dec-2003 17:37 5.0.2195.6882 19,792 Usbehci.sys
17-Jan-2004 02:06 5.0.2195.6891 50,032 Usbhub20.sys
16-Jun-2004 18:52 5.0.2195.6941 139,120 Usbport.sys