"Outlook cannot add the requested Windows SharePoint Services folder" error message when you click Link to Outlook to add a Windows SharePoint Services Events list to Outlook 2003 (843344)


The information in this article applies to:

  • Microsoft Office SharePoint Portal Server 2003
  • Microsoft Windows SharePoint Services

SYMPTOMS

When you view an Events list in a Microsoft Windows SharePoint Services Web site, and you click Link to Outlook to add the Events list to Microsoft Office Outlook 2003, you may receive the following error message:
Outlook cannot add the requested Windows SharePoint Services folder. Contact the Windows SharePoint Services site administrator.

CAUSE

This issue may occur if the Windows SharePoint Services Web site does not contain a title. To use the Link to Outlook feature, the Windows SharePoint Services Web site must contain a title.

RESOLUTION

To work around this issue, add a title to the Windows SharePoint Services Web site. To do this:
  1. Connect to the home page of the Windows SharePoint Services Web site, and then click Site Settings.
  2. Under Customization on the Site Settings page, click Change site title and description.
  3. On the Change Site Title and Description: SiteName page, type a title for the Web site in the Title box, and then click OK.

MORE INFORMATION

When you use the Stsadm.exe command-line tool to create a new Windows SharePoint Services Web site, or when you use the New SharePoint Site page to create a new Windows SharePoint Services Web site, you have to specify a title for the new Web site. However, when you programmatically create a new Windows SharePoint Services Web site, you do not have to specify a title. The title is optional. To avoid the error message that is mentioned in the "Symptoms" section, specify a title when you programmatically create a new Windows SharePoint Services Web site.

For more information about Windows SharePoint Services, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/technologies/sharepoint/default.mspx

For more information about Microsoft Office SharePoint Portal Server 2003, visit the following Microsoft Web site:

http://office.microsoft.com/home/office.aspx?assetid=FX010909721033&CTT=6&Origin=EC010963431033

Modification Type:MajorLast Reviewed:7/15/2004
Keywords:kberrmsg kbtshoot kbprb KB843344 kbAudITPRO
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