The Server Cluster Recovery utility does not work in the Japanese version of Windows Server 2003 (843295)


The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Datacenter Edition

SYMPTOMS

When you try to run the Server Cluster Recovery utility (ClusterRecovery.exe) in the Japanese version of Microsoft Windows Server 2003, the physical disk resources are not displayed as expected. Therefore, you cannot successfully run the Server Cluster Recovery utility.

Note The Server Cluster Recovery utility is included in the Microsoft Windows Server 2003 Resource Kit Tools.

CAUSE

This problem occurs because the Windows Server 2003 Resource Kit Tools are not localized for non-English languages.

Note The Windows Server 2003 Resource Kit Tools are written and tested in English only. If you use these tools with a non-English version of Windows, you may experience unpredictable behavior.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version            Size    File name
   ------------------------------------------------------------------
   29-Jun-2004  18:56  1.0.0.1           159,744  Clusterrecovery.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the Windows Server 2003 Resource Kit Tools, visit the following Microsoft Web site:

http://www.microsoft.com/windows/reskits/default.asp

For additional information about how to replace a disk that is on a Windows Server 2003 cluster, click the following article number to view the article in the Microsoft Knowledge Base:

305793 How to replace a disk that is on a Windows 2000 or a Windows 2003 Server cluster

For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbQFE kbHotfixServer kbfix kbBug kbprb KB843295 kbAudITPRO
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