A scheduled task may not occur when you use the Scheduled Task Wizard to schedule a task that the local system account runs on a Windows 2000-based computer (843281)

SYMPTOMS

When you use the Scheduled Task Wizard on a Microsoft Windows 2000-based computer to schedule a task that the local system account runs, the scheduled task may not occur. Also, when you click View Log on the Advanced menu in Scheduled Tasks, an error message that is similar to one of the following may be logged in the Schedlgu.txt file:

0x8007052e: Logon failure: unknown user name or bad password.
Verify that the task's Run-as name and password are valid and try again.

0x80041314: ( SCHED_E_UNSUPPORTED_ACCOUNT_OPTION

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   10-Jun-2004  21:28  4.71.2195.6940    218,896  Mstask.dll

After you apply this hotfix you can use the local system account in the Scheduled Task Wizard.

REFERENCES

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates