The computer may stop responding and CPU utilization for Internet Explorer may remain high for a long time when you view a Web page (843268)

RESOLUTION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Internet Explorer 6 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Internet Explorer 6.0 SP1

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix replaces a hotfix that is available on the http://hotfix Web site. However, information about that hotfix was never published in a Microsoft Knowledge Base article. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   17-Jun-2004  00:01  6.0.2800.1449   2,692,096  Mshtml.dll   

Installation information

To turn on this hotfix, follow these steps:

1. Quit Internet Explorer.
2. Click Start, click Run, type regedit, and then click OK.
3. Locate, and then click the following registry subkey:

   HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main

4. Right-click the Main entry, point to New, and then click Key.
5. Type FeatureControl, and then press ENTER.
6. Right-click the FeatureControl entry, point to New, and then click Key.
7. Type KB843268_Performance_Issue, and then press ENTER.
8. Right-click the KB843268_Performance_Issue entry, point to New, and then click DWORD Value.
9. Type Iexplore.exe, and then press ENTER.
10. Right-click Iexplore.exe, and then click Modify.
11. In the Value data box, type 00000001, and then click OK.
12. Close Registry Editor.