You receive an error message when you try to sign up for the free credit report and monitoring service in Money 2004 Deluxe (843131)
The information in this article applies to:
- Microsoft Money 2004 Deluxe
SYMPTOMSWhen you try to enroll for one year of the free credit
report and monitoring service through Experian, you receive an error message
that is similar to the following: We're sorry, but our
system was unable to verify your identity based on the information you
provided. Your order has not been processed and your card has not been
charged.
We will be upgrading our authentication system in the near
future to better meet your needs. Please try back again in 4-6 weeks. Thank you
for your patience. We appreciate your business. CAUSEThis problem occurs if Experian cannot verify your
identity.RESOLUTIONTo resolve this problem, contact Experian at
800-787-6864.
| Modification Type: | Major | Last Reviewed: | 6/14/2004 |
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| Keywords: | kbprb KB843131 kbAudEndUser |
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