CAUSE
This problem occurs if the logged-on user does not have all the following rights:
- Read rights for the Collection class
- Advertise rights for the Collection class
- Distribute rights for the Package class
- Modify rights for the Advertisement class
An SMS 2003 administrator may not have these specific rights if they have full rights only on a single collection, on a single package, or on a single advertisement.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
885643 How to obtain the latest Systems Management Server 2003 service pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SMS 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------
25-Dec-2003 12:35 2.50.2726.143 118,784 Sms_matk.dll
Hotfix installation instructions
To apply this hotfix, follow these steps:
- Create a new folder in a location that your SMS site servers can use, and then copy the Sms2003-rtm-kb843023-x86-enu.exe hotfix file to the new folder.
- From each computer that has the SMS Administrator Console installed, use an account that has administrative credentials to log on to your site server.
Note Each computer that has the SMS Administrator Console installed includes all the primary SMS site servers in your environment. - Quit the SMS Administrator Console if it is running.
- Run the Sms2003-rtm-kb843023-x86-enu.exe file, and then follow the instructions in the wizard.
After you apply this hotfix, the
Re-run command is available on the
All Tasks shortcut menu if the logged-on user has all the following instance-level rights:
- Read rights for the Collection instance
- Advertise rights for the Collection instance
- Distribute rights for the Package instance
- Modify rights for the Advertisement instance
WORKAROUND
To work around this issue, grant the logged-on user class-level rights to the following items in SMS 2003:
- Collection class
- Package class
- Advertisement class
To do this, follow these steps:
- Click Start, point to Programs, point to Systems Management Server, and then click SMS Administrator Console.
- Expand Site Database (SiteCode-SiteName), expand Collections, right-click the collection that you want to modify, and then click Properties.
- Click the Security tab, and then click Create (*).
- Type the user account that you see in the User name field. Use the domain name\user name syntax. Under Permissions, click to select the Read and Advertise check boxes, click OK, and then click OK.
- In the SMS Administrator Console, right-click Packages, and then click Properties.
- Click the Security tab, and then click Create (*).
- Type the user account that you see in the User name field. Use the domain name\user name syntax. Under Permissions, click to select the Distribute check box, click OK, and then click OK.
- In the SMS Administrator Console, right-click Advertisements, and then click Properties.
- Click the Security tab, and then click Create (*).
- Type the user account that you see in the User name field. Use the domain name\user name syntax. Under Permissions, click to select the Modify check box, click OK, and then click OK.