SYMPTOMS
When you try to run a program on your Microsoft Windows Server 2003-based computer that queries specific costly counters, the program may unexpectedly quit. Costly counters are counters for data collection that are either processor-intensive or memory-intensive. Therefore, costly counters are counters that take a long time to collect data from. Costly counters do not appear in the System Monitor tool. You can view costly counters only by using the Showperf.exe program or other performance-related tools in the Windows Server 2003 Resource Kit. The following counters are examples of costly counters:
- Image
- Process Address Space
- Thread Details
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform
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18-May-2004 22:49 5.2.3790.173 68,608 Perfproc.dll IA-64
18-May-2004 22:54 5.2.3790.173 34,304 Wperfproc.dll IA-64
18-May-2004 22:54 5.2.3790.173 34,304 Perfproc.dll x86