Some text may reappear in a text slide when you press the BACKSPACE key in a text slide in a Live Meeting session (842380)



The information in this article applies to:

  • Microsoft Office Live Meeting

SYMPTOMS

When you press the BACKSPACE key in a text slide in a Microsoft Office Live Meeting session, the text may be deleted but some of the text may reappear.

CAUSE

This problem may occur if you have Sun Java 2 Runtime Environment (JRE) 1.4.2 by Sun Microsystems installed.

RESOLUTION

To resolve this problem, determine the version of Sun Java that you are running. If you are running Sun Java 1.4.2, remove it. To do this, follow these steps:
  1. To determine the version of Sun Java that you are running, follow these steps:
    1. Start Microsoft Internet Explorer.
    2. On the Tools menu, click Internet Options.
    3. Find the Java (Sun) section that indicates the version of Sun Java that you are running.
  2. If you are running Sun Java version 1.4.2, remove it. To do this, follow these steps:
    1. Click Start, and then click Control Panel.
    2. Click Add or Remove Programs.
    3. In the Currently installed programs list, click the earlier version of Sun Java, and then click Remove to remove the earlier version from your computer.

      Note Repeat this step to remove Java Web Start if it is listed.
    4. Restart your computer.
  3. To install Sun Java 1.4.0 or later, visit the following Sun Microsystems Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Modification Type:MinorLast Reviewed:8/6/2004
Keywords:kbtshoot kbprb KB842380 kbAudEndUser