You cannot install the Live Meeting Add-in for Microsoft Outlook and Windows Messenger after you install the Live Meeting Add-in for Microsoft Outlook (842368)
The information in this article applies to:
- Microsoft Office Live Meeting Add-in for Microsoft Outlook and Windows Messenger
- Microsoft Office Live Meeting
SYMPTOMSIf you run the Microsoft Office Live Meeting Add-in for
Microsoft Outlook and Windows Messenger Setup program, and you only install the
add-in for Outlook, if you try to
install the Messenger add-in the Setup program starts in maintenance mode.
Your only choice is to repair or to remove the Live Meeting add-in. You cannot install the Windows Messenger add-in.WORKAROUNDTo work around this problem, remove the Live
Meeting add-in and then reinstall it. This time, select to install both the
Outlook add-in and the Windows Messenger add-in. To do this, follow these
steps:
- Click Start, and then click
Control Panel.
- Double-click Add or Remove
Programs.
- In the Currently installed programs list, click to select the Microsoft Office Live Meeting
Add-in Pack check box.
- Click Remove.
- Click Yes.
The Setup program removes the
Live Meeting add-in. - Close the Add or Remove Programs
window.
- If you have to download the Microsoft Office Live Meeting
Add-in Pack Setup program, visit the follow Web site to download the file:
- Run the Microsoft Office Live Meeting Add-in for Microsoft Outlook and Windows Messenger Setup
program.
- Click Next, accept the license agreement,
and then click Next.
- Click Install Both the Microsoft Outlook Add-in
and the Windows Messenger Add-in.
- Click Next two times.
- If you have not logged on before by using
Organizer Information, you must type your Organizer
User ID, Organizer Password, and Live Meeting
Web Address in the form that is provided.
Otherwise, the Setup program
automatically logs on to your account. - Click OK, and then click
Close.
Modification Type: | Minor | Last Reviewed: | 7/15/2004 |
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Keywords: | kbprb KB842368 kbAudEndUser |
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