You cannot see the Live Meeting add-in toolbar in PowerPoint 2003 when you install the Live Meeting add-in on a computer that is running Office 2003 (842367)


The information in this article applies to:

  • Microsoft Office Live Meeting

SYMPTOMS

When you install the Microsoft Office Live Meeting add-in on a computer that is running Microsoft Office 2003, you cannot see the Live Meeting add-in toolbar in Microsoft Office PowerPoint 2003.

CAUSE

This problem occurs if you do not have Microsoft Visual Basic for Applications (VBA) installed on the Office 2003 computer before you install the Live Meeting add-in.

RESOLUTION

To verify that VBA is installed on your computer, follow these steps:
  1. Click Start, click Run, type explorer, and then click OK.
  2. Locate and then double-click the \Program Files\PlaceWare\PowerPoint Add-In\Readme.txt file.
  3. The Readme.txt file tells you if VBA is installed on your computer.
To install VBA on your computer, follow these steps:
  1. Click Start, click Control Panel, and then click Add or Remove Programs.
  2. Locate Microsoft Office 2003, click Microsoft Office 2003, and then click the Change button.
  3. Click Add or Remove Features, and then click Next.
  4. Click to select the Choose advanced customization of applications check box, and then click Next.
  5. Locate Office Shared Features, and then expand Office Shared Features.
  6. Locate Visual Basic for Applications, and then click Visual Basic for Applications.
  7. Click Run from My Computer.
  8. Click Update.

    Note The update requires the Microsoft Office 2003 installation CD-ROM.
  9. Reinstall the Live Meeting add-in.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:8/6/2004
Keywords:kbtshoot kbprb KB842367 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.