SYMPTOMS
When users who belong to a trusted Massachusetts Institute of Technology (MIT) Kerberos realm try to reconnect to a disconnected remote desktop session on a Microsoft Windows XP-based or Microsoft Windows Server 2003-based computer, they may receive the following error message:
The user DOMAIN\username is currently logged on to this computer. Only the current user or an administrator can log on to this computer.
DOMAIN\username is the Windows account to which the MIT Kerberos realm user principal is mapped.
Additionally, the remote Windows computer may be locked. In this case, only the local administrator or users in the Administrators group can unlock the Windows computer.
Note Users in a Windows domain do not experience this problem when they reconnect to a disconnected remote desktop session on Windows XP-based or Windows Server 2003-based computers.
RESOLUTION
Windows Server 2003 hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit editions
Date Time Version Size File name
-------------------------------------------------------------
29-Jun-2004 05:32 5.2.3790.186 540,672 Winlogon.exe
Windows Server 2003, 64-bit editions
Date Time Version Size File name
-------------------------------------------------------------
28-Jun-2004 10:04 5.2.3790.186 638,464 Winlogon.exe
Windows XP service pack information
To resolve this problem, install the latest Windows XP service pack.
For additional information about how to obtain the latest Windows XP service pack, click the following article number to view the article in the Microsoft Knowledge Base:
322389
How to obtain the latest Windows XP service pack
Windows XP hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows XP, 32-bit editions
Date Time Version Size File name
--------------------------------------------------------------
12-Jul-2004 16:12 5.1.2600.1575 483,328 Winlogon.exe
Windows XP, 64-bit editions
Date Time Version Size File name
--------------------------------------------------------------
09-Jul-2004 22:47 5.1.2600.1575 648,192 Winlogon.exe