The Mailbox Merge Program renames special folders to the source folder name in Exchange Server 2003 (842227)

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------     
   15-Jun-2004  20:28  6.5.6980.94       539,648  Exmerge.exe

Important This hotfix updates the version of Exmerge.exe that is included with the original released version of Exchange 2003. If you have Exchange Server 2003 Service Pack 1 (SP1), you must install the hotfix that is described in the following Microsoft Knowledge Base article:

Hotfix installation information

After you install the hotfix, you must modify the Exmerge.ini file and add the following key:The following behavior occurs, depending on the value that is set for the RenameSpecialFolders key in the Exmerge.ini file:

• If the RenameSpecialFolders key is not added to the Exmerge.ini file, special folders are renamed to the source folder name during the Exmerge process.
• If the RenameSpecialFolders key is set to a value of 0, the special folders are not renamed.
• If the RenameSpecialFolders key is set to a value other than 0, the special folders are renamed to the source folder name.

To install the hotfix and modify the Exmerge.ini file, follow these steps:

1. Open the folder that the hotfix was extracted to.
2. Double-click Exchange2003-KB842227-x86-enu.exe to install the hotfix.
3. After the hotfix is installed, open the C:\Program Files\Exchsrvr\KB82227 folder.
4. Right-click Exmerge.exe, and then click Copy.
5. Locate and then open the folder that contains the original Exmerge files, such as C:\Program Files\Exchsrvr\Bin, right-click in the folder window, and then click Paste.
6. Right-click Exmerge.ini in the C:\Program Files\Exchsrvr\Bin folder, and then click Open.
7. Scroll down to the bottom of the Exmerge.ini file in Notepad.
8. After the last line, type RenameSpecialFolders = 0.
9. On the File menu, click Save.
10. On the File menu, click Exit.