You receive an "No combination of filters could be found to render the stream" error message in Windows Media Player (842185)

RESOLUTION

To troubleshoot this error message, follow these steps. Test to determine if the issue is resolved after each step.

Note Windows Media Player does not support playing every kind of media file format that is currently available but does provide support for the most common media file formats. Make sure that your media file uses a supported format. If your media file does not use a supported format, do not follow the steps after step 1. If Windows Media Player does not support the file format that you are using, contact the distributor of the file to inquire about the availability of a viewer for the file.

1. Verify that Windows Media Player supports the file format that you are using. Windows Media Player supports the following file formats:
   • Windows Media formats: .asf, .asx, .avi, .wav, .wax, .wma, .wm, .wmv
   • Moving Pictures Experts Group (MPEG) formats: m3u, mp2v, .mpg, .mpeg, .m1v, .mp2, .mp3, .mpa, .mpe, mpv2
   • Musical Instrument Digital Interface (MIDI) formats: .mid, midi, .rmi
   • UNIX formats: .au, .snd
   Note Windows Media Player does not support playing .avi files that are created by using the Microsoft MPEG4v3 codec. The file must be encoded again by using the original source in a supported format such as the .asf format. To do this, you can use the Windows Media tools. For additional information, visit the following Microsoft Web site:

   http://www.microsoft.com/windows/windowsmedia/en/default.asp

   If you have access to the original source, contact the creator of the file and request that the creator convert the file to a supported Windows Media Player file format. Microsoft supports MPEG4v3 files in .asf streaming format only. These files are not supported in an .avi file format.
2. Verify that you can play a media file that uses the same file name extension as the file that you were playing when you received the error message.
   
   For additional information about file formats that Windows Media Player supports, click the following article number to view the article in the Microsoft Knowledge Base:

   316992 Windows Media Player multimedia file formats

   If the other file plays correctly, the original file that you were trying to play may be damaged. If you receive an error message when you play both the files, go to the next step.
3. Remove Windows Media Player, restart the computer, rename the Quartz.dll file, and then reinstall Windows Media Player. To remove Windows Media Player, follow these steps:
   1. Click Start, point to Settings, and then click Control Panel.
   2. Double-click Add/Remove Programs.
   3. On the Install/Uninstall tab, click Microsoft Windows Media Player in the list of installed programs, and then click Add/Remove.
   4. When you are prompted to confirm the removal, click Yes.
   For additional information about how to remove the Quartz.dll file, click the following article number to view the article in the Microsoft Knowledge Base:

   246294 Error message: No combination of filters could be found to render the stream (Error=80040218)

   Note This procedure in step 3 for removing and reinstalling Windows Media Player works only if you are using the latest version of the player. This option is not available in Microsoft Windows XP. To download the latest version of Windows Media Player, visit the following Microsoft Web site:

   http://www.microsoft.com/windows/windowsmedia/download/

4. Reinstall the latest version of Microsoft DirectX.
   
   For additional information about how to troubleshoot and install DirectX, click the following article numbers to view the articles in the Microsoft Knowledge Base:

   179113 How to download and install DirectX

   157730 How to determine the version of DirectX using the DirectX Diagnostic Tool

5. Verify that you are using the correct codec for the media file that you are trying to play.
   
   For additional information about how to verify, install, and troubleshoot audio codecs, click the following article numbers to view the articles in the Microsoft Knowledge Base:

   142731 How to install and remove codecs and MCI devices in Windows

   141801 Troubleshooting audio and video Codecs in Windows 95/98

   191533 Media Player cannot play .avi file using Indeo 4.x codec

   221831 Unable to download the appropriate decompressor

6. Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
   
   Verify that the following registry key and its associated values exist.

   HKEY_CLASSES_ROOT\CLSID\{DA4E3DA0-D07D-11d0-BD50- 00A0C911CE86}\Instance\{083863F1-70DE-11d0-BD40-00A0C911CE86}

   Note This registry key is one path. It has been wrapped for readability.
   
   This key should have the following value name and value data information:

   CLSID={083863F1-70DE-11d0-BD40-00A0C911CE86}

   FriendlyName = DirectShow Filters
   Merit (DWORD value) = 00600000 If this key does not exist, create it. To do this, follow these step:
   1. Click Start, click Run, type regedit, and then click OK.
   2. Locate and then click the following key in the registry:

      HKEY_CLASSES_ROOT\CLSID\{DA4E3DA0-D07D-11d0-BD50-00A0C911CE86}\Instance

   3. On the Edit menu, point to New, and then click Key.
   4. Type {083863F1-70DE-11d0-BD40-00A0C911CE86}, and then press ENTER.
   5. On the Edit menu, point to New, and then click String Value.
   6. Type CLSID, and then press ENTER.
   7. On the Edit menu, click Modify.
   8. Type {083863F1-70DE-11d0-BD40-00A0C911CE86}, and then click OK.
   9. On the Edit menu, point to New, and then click String Value.
   10. Type FriendlyName, and then press ENTER.
   11. On the Edit menu, click Modify.
   12. Type DirectShow Filters, and then click OK.
   13. On the Edit menu, point to New, and then click DWORD Value.
   14. Type Merit, and then press ENTER.
   15. On the Edit menu, click Modify.
   16. Type 600000, and then click OK.
   17. Quit Registry Editor.