The Always-up-to-date Notifications feature may not work with mobile devices in Exchange Server 2003 SP1 (841995)

RESOLUTION

To resolve this problem, modify the registry, and then apply this hotfix. After you apply this hotfix, you can create a static From SMTP address that Outlook Mobile Access (OMA) can specify in the X-Sender header while it composes the notification message body.

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Exchange Server 2003 SP1 installed to apply this hotfix. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Restart requirement

You do not have to restart your computer after you apply this hotfix. However, all the following services are automatically stopped, and then restarted when you apply this hotfix:

• W3SVC
• SMTPSVC
• RESvc
• POPSvc
• NntpSvc
• IMAP4Svc
• HTTPFilter
• iisadmin

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------- 
   02-Jun-2004  21:06  6.5.7230.1         82,944  Miscat.dll

Hotfix installation information

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To configure this hotfix, follow these steps.

Note It is best to follow these steps before you install this hotfix. These registry modifications will then be incorporated when the Exchange-related services are restarted during the installation of this hotfix.

1. Click Start, click Run, type regedit in the Open box, and then click OK.
2. Locate and then click the following registry subkey:

   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\OMA

   Note By default, the OMA registry subkey does not exist. To create this subkey, follow these steps:
   1. Right-click Exchange, point to New, and then click Key.
   2. In the New Key #1 box, type OMA, and then press ENTER.
3. On the Edit menu, point to New, and then click String Value.
4. Type SMTP821FromAddress, and then press ENTER.
5. Right-click SMTP821FromAddress, and then click Modify.
6. In the Value data box, type a valid e-mail address to act as the filler SMTP address, and then click OK.
   
   Note You do not have to have a mailbox that corresponds to this e-mail address. Make sure that the e-mail address has fewer than 64 characters. Use the same format as the following sample e-mail address:

   username@hostname.com

7. Quit Registry Editor.
8. Repeat steps 1 through 7 to configure this registry value on all your Exchange Server 2003 SP1 back end servers where you have users enabled for AUTD.